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Government

Enable secure citizen access to digital government services

ID.me provides a complete identity platform featuring NIST 800-63-3 IAL2 & AAL2 aligned capabilities for online and in-person identity verification.

The platform brings together best-in-class identity and fraud capabilities into a comprehensive, easy-to-deploy solution.

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Why Government Agencies Choose ID.me

NIST 800-63-3 Aligned

Meet IAL2/AAL2 identity proofing and authentication standards to comply with federal and state-level requirements.

Online, Virtual In-Person, and In-Person Proofing

Support both online self-enrollment, in-person proofing, and virtual in-person proofing via the ID.me Trusted Referee mobile app. Front-line and call center staff can use the referee app to enroll users who are unable to complete the identity proofing process online.

Interoperable Login

Once a user has verified their identity with ID.me, that person will never have to re-verify their identity again across any organization where ID.me is integrated.

Strengthen Legacy Logins

ID.me’s identity broker makes it easy for organizations to consume multiple third party IDPs and attach additional identity proofing steps to upgrade legacy logins.

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ID.me plays multiple roles across the identity ecosystem

ID.me Identity Ecosystem ID.me Identity Ecosystem
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ID.me's NIST 800-63-3 IAL2/AAL2 Credentials — How it works
Step 1:

Remote Document Verification

Scan driver’s licenses, state IDs, and passports, and apply machine vision and AI to verify authenticity of document.

Step 2:

Face Match

ID.me uses facial recognition to match the user’s selfie to their uploaded government ID.

Step 3:

Mobile Phone Verification

Verify that the SIM in the mobile device used for the verification is associated with the applicant’s identity and screen for potential indicators of fraud.

Step 4:

Multi-Factor Authentication

Secure accounts with Multi-Factor Authentication (MFA) options designed to accommodate all kinds of users.

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Online, Virtual In-Person or In-Person

In addition to online identity proofing, ID.me offers in-person and virtual in-person options for users who struggle with online identity proofing or for situations where it is more convenient to receive in-person or virtual assistance.

With ID.me, the user has 3 options

1) Online Identity Proofing
2) Virtual In-Person Identity Proofing
3) In-Person Identity Proofing
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Strengthen Legacy Logins with Trust Elevation

To help organizations make legacy logins conformant with NIST standards, ID.me adds additional identity proofing steps or Multi-Factor Authentication ensuring citizens can continue to use familiar logins.

ID.me Trust Elevation
ID.me Trust Elevation
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About ID.me’s Identity Broker

ID.me’s Identity Broker provides a single point of integration for an organization to consume multiple third party IDPs.

The Identity Broker can tap into ID.me’s Attribute Exchange and bind additional validated external attributes to a verified legal identity, e.g. student status, military status, physician accreditation, educational degree.

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Case Study
VA.gov

VA.gov

At the beginning of 2016, ID.me was selected by the Department of Veterans Affairs to provide the login, identity proofing, and Multi-Factor Authentication for VA.gov, the VA's healthcare and benefit portal. With ID.me’s support, VA became the first federal agency to successfully issue high-assurance NIST 800-63-2 Level of Assurance 3 (LOA3) credentials at scale to citizens. ID.me also helped the VA strengthen existing logins with Multi-Factor Authentication to meet federal identity standards.

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What partners say about us

"I selected ID.me for VA.gov because their technology is unparalleled – they allow government agencies to quickly and easily adhere to NIST standards and drastically simplify the verification process for citizens, allowing them to verify only once, and gain access to multiple sites."

Marina Martin
FORMER CTO, United States Department of Veterans Affairs